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Can I cancel my order?Updated 6 days ago

Our warehouse team look forward to receiving your order and will immediately prepare it once it has been processed. 

To cancel your order, please contact us through live chat or email during our customer service hours of Monday-Friday 9am-5pm, outside of these hours, we will be unable to cancel any order. Please note that the customer services team have a short amount of time to cancel orders before orders are processed through the system. 

If your order cannot be cancelled, don't worry, you always have our easy returns system to use at any time for a refund. 

Please read our Returns Policy & Guidelines HERE.
For UK Returns, access our returns portal by clicking HERE
For International Returns, access our returns portal by clicking HERE.


If you have any questions, please get in touch with our Customer Services team, who will always be happy to assist you at [email protected]

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