Chelsea Peers

Our warehouse team look forward to receiving your order and will immediately prepare it once it has been processed.We are sorry we cannot change or amend your order once it has been placed. There is no option for the customer to cancel manually but there is a possibility that our Customer Services team may be able to cancel your order if the warehouse have not started packing your order.&#xA0;To cancel your order please contact us through live chat or email during the hours of 9am-5pm Monday to Friday out of these hours we will be unable to cancel any order.Please do make sure that you are 100% happy with your order and shipping details before completing your purchase. We will only ship your order to the delivery address you have inputted, we cannot take responsibility if the information provided is not correct. If your order cannot be cancelled don&apos;t worry you always have our easy returns system to use at any time for a refund, and you can access our returns portal by clicking <a href="https://chelseapeersnyc.com/apps/returns" style=" text-decoration: none;" target="_self">HERE</a>.&#xA0;If you have any questions please get in touch with our customer services team who will be always happy to assist you at <a href="mailto:hello@chelseapeers.com" style=" text-decoration: none;" title="mailto:hello@chelseapeersnyc.com">hello@chelseapeers.com</a>

Our warehouse team look forward to receiving your order and will immediately prepare it once it has been processed. We are sorry we cannot change or amend your order once it has been placed. There is no option for the customer to cancel manually but

Can I change or amend an item on my order?

FAQs

What’s your returns policy?

Can I cancel my order?

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How do I know what size to order?

Can I return an item for an exchange instead of a refund?

Gift Boxes, Gift Cards & Gift Receipts

Why did my discount code not work?

Account Help

Can I change my delivery address?

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What is the inside leg length?

What is your returns policy?

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What’s the online returns portal?

Do I have to pay for returns?

European Returns Guidelines

International Returns Guidelines

When will I get my refund?

Can I return items that I've paid for with Klarna?

How do I get another returns label or QR Code, I cannot find mine?

Can I return items from multiple orders in the same parcel?

Can I return something I received as a gift?

Returns

United Kingdom shipping rates and delivery services

UK Next Working Day Delivery Information

EU shipping rates and delivery services

International shipping rates and delivery services

Will I need to pay any Customs or Duties?

Can I change the shipping service on my order?

What do I do if my order shows as delivered but I haven't received it?

Delivery

How do I apply promo/discount codes?

Do you offer Student or NHS discount?

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I can't place my order?

Payments & Discount

What happens if I make a mistake with the shipping details on my order?

What should I do if I have an issue with an item ordered?

What packaging comes with my order?

I can’t find an item you had previously, when will it be back in stock?

There is a problem with the pattern design on my product

How do I find my order number?

Order Help

Sustainability

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B Corp

Can I change or amend an item on my order?Updated 3 months ago