The process is simple and you can access the returns portal HERE. We offer a 28-day return policy from the date you placed your order. Please note that you will have 14 days from this date to register your return on-line, and a further 14 days for yo
Our warehouse team look forward to receiving your order and will immediately prepare it once it has been processed. There is no option for the customer to cancel manually but there is a possibility that our Customer Services team may be able to cance
Tracking your order is simple. You will receive an email with your tracking number as soon as your order is fulfilled, sometimes you may need to allow 24 hours before the tracking goes live. This email will link you to the carriers website where you
Our warehouse team look forward to receiving your order and will immediately prepare it once it has been processed. We are sorry we cannot change or amend your order once it has been placed. There is no option for the customer to cancel manually but
Our size guide is available on every product page making it super easy to find out what size would be the best for you. This includes the key measurements for each size and even a how to measure diagram. Click on the 'size guide' words just above the
We're sorry we don't offer exchanges, if a different style or size is required, we will need to ask you to send the original item back for a refund and place a new order as desired within 28 days of receiving your order. If you initially used a disco
Gift Boxes. We offer Luxury Gift Boxes which you can purchase HERE. As they are not pre-filled, you can put your fave Chelsea Peers PJ set into this gift box and gift it to someone special!. Gift Card Personalised MessagesWe are working really hard o
If your discount code doesn’t work, make sure:. How do I use my Welcome discount code?. We are so happy that you have signed up to our newsletter and that we can keep you informed about everything we do. As you're new around here, you're entitled to
How to create an account. It's really quick and easy to do this and won't take long at all. Click HERE and you will be prompted to add your details to create your account. You can also at the same time sign up to our newsletter to receive a welcome d
We may be able to change your shipping details on your order if the warehouse have not started the packing process your order. Please contact us through live chat during the hours of 9am-5pm Monday to Friday or via our email [email protected],
Our Customer Services team are eager to help solve your query, they aim to get back to you as soon as possible. We unfortunately do not have any dial out services but please see ways of contact below. Our Customer Services hours: Monday-Friday: 9am-5
The inside leg length varies dependant on the style of trouser, refer to our measurement guide for the specific inside leg length.