Chelsea Peers

If you want to return items from different orders, please send them as separate packages. This makes it easier for us to process your return and means you&#x2019;ll get your refund faster.For each return you process on our returns system you receive a unique tracking number from the carrier and if there are multiple items in the same parcel, it becomes difficult in the event we need to track your order should it go missing. We will only be able to claim for the unique tracking number that is shown on the outside of the box.If you have any questions please get in touch with our Customer Services team who will be always happy to assist you at <a href="mailto:hello@chelseapeers.com" style=" text-decoration: none;" title="mailto:hello@chelseapeersnyc.com">hello@chelseapeers.com</a>

If you want to return items from different orders, please send them as separate packages. This makes it easier for us to process your return and means you’ll get your refund faster. For each return you process on our returns system you receive a uniq

Can I return items from multiple orders in the same parcel?

Returns

What’s your returns policy?

Can I cancel my order?

How do I track my order?

Can I change or amend an item on my order?

How do I know what size to order?

Can I return an item for an exchange instead of a refund?

Gift Boxes, Gift Cards & Gift Receipts

Why did my discount code not work?

Account Help

Can I change my delivery address?

How can I contact you?

What is the inside leg length?

FAQs

What is your returns policy?

How do I make a return?

What’s the online returns portal?

Do I have to pay for returns?

European Returns Guidelines

International Returns Guidelines

When will I get my refund?

Can I return items that I've paid for with Klarna?

How do I get another returns label or QR Code, I cannot find mine?

Can I return something I received as a gift?

United Kingdom shipping rates and delivery services

UK Next Working Day Delivery Information

EU shipping rates and delivery services

International shipping rates and delivery services

Will I need to pay any Customs or Duties?

Can I change the shipping service on my order?

What do I do if my order shows as delivered but I haven't received it?

Delivery

How do I apply promo/discount codes?

Do you offer Student or NHS discount?

How do I use my rewards to pay for my order?

I can't place my order?

Payments & Discount

What happens if I make a mistake with the shipping details on my order?

What should I do if I have an issue with an item ordered?

What packaging comes with my order?

I can’t find an item you had previously, when will it be back in stock?

There is a problem with the pattern design on my product

How do I find my order number?

Order Help

Sustainability

Product

B Corp

Can I return items from multiple orders in the same parcel?Updated 8 months ago