The process is simple and you can access the returns portal HERE. We offer a 28-day return policy from the date you placed your order. Please note that you will have 14 days from this date to register your return on-line, and a further 14 days for yo
Returns must be initiated within 28 days of receiving your order. Items must be unused and in the original packaging. We have gone paperless so you won't receive a paper returns slip but you can find our Returns Portal by clicking HERE. Enter your si
Our online returns portal, is a quick and easy way to return your items back to us but it is only applicable to UK orders. Access our returns portal by clicking HERE. To generate a returns QR code or returns label for printing, simply select the item
UK Returns cost £1.95 per order and this amount will automatically be deducted from your refund. Access our UK Return Portal by clicking HERE. EU & International returns are covered by the customer, if your order was shipped outside the UK, we are un
European returns are covered by the customer. Please either enclose a note with your order, or write your order number on the outside of the box as our warehouse will need this information as well as the words 'Returned Goods' to avoid any customs de
International returns are covered by the customer. Please either enclose a note with your order, or write your order number on the outside of the box as our warehouse will need this information as well as the words 'Returned Goods' to avoid any custo
Our returns team will be working really hard to process your return and refund as fast as possible. Please do allow 7-10 working days for the refund to be processed from when your parcel has been dropped off. During busy periods it may take up to 14
We're sorry we don't offer exchanges, if a different style or size is required, we will need to ask you to send the original item back for a refund and place a new order as desired within 28 days of receiving your order. If you initially used a disco
Of course you can. As soon as our warehouse have received and checked your parcel, we will process your refund for you. Klarna will cancel any future scheduled payments as well as refund any amounts due. The return will be reflected in the Klarna app
You will have received an email after submitting your return with your label and QR code, either can be used to send off your return. If you can't find the email then please do contact our Customer Services team at [email protected] with your or
If you want to return items from different orders, please send them as separate packages. This makes it easier for us to process your return and means you’ll get your refund faster. For each return you process on our returns system you receive a uniq
Yes of course, as long as they are returned in the same condition you received them in and you have all the information necessary to process the return. Please note if you do return items given as a gift the refund will be processed back to the origi