Chelsea Peers

UK Returns cost &#xA3;1.95 per order and this amount will automatically be deducted from your refund. Access our UK Return Portal by clicking <a href="https://chelseapeersnyc.com/apps/returns" style=" text-decoration: none;" target="_self">HERE</a>.&#xA0;EU &amp; International returns are covered by the customer,&#xA0;if your order was shipped outside the UK, we are unable to refund any taxes, duties, charges or delivery costs you may have paid when placing your order. You will be refunded the tax-free price of the products returned. Please send your returns to our returns address below, please make sure you add a note of your order number inside the return.<section id="isPasted"><h4 id="return-address">RETURN ADDRESS:</h4>Chelsea Peers&#xA0;</section><section>Crow Lane Industrial Estate Ravens Way Northampton NN3 9UD&#xA0;</section>United KingdomIf you have any questions please don&apos;t hesitate to get in touch with our customer services team who will be more than happy to assist you at <a href="mailto:hello@chelseapeers.com" style=" text-decoration: none;">hello@chelseapeers.com</a>.

UK Returns cost £1.95 per order and this amount will automatically be deducted from your refund. Access our UK Return Portal by clicking HERE. EU & International returns are covered by the customer, if your order was shipped outside the UK, we are un

Do I have to pay for returns?

Returns

What’s your returns policy?

Can I cancel my order?

How do I track my order?

Can I change or amend an item on my order?

How do I know what size to order?

Can I return an item for an exchange instead of a refund?

Gift Boxes, Gift Cards & Gift Receipts

Why did my discount code not work?

Account Help

Can I change my delivery address?

How can I contact you?

What is the inside leg length?

FAQs

What is your returns policy?

How do I make a return?

What’s the online returns portal?

European Returns Guidelines

International Returns Guidelines

When will I get my refund?

Can I return items that I've paid for with Klarna?

How do I get another returns label or QR Code, I cannot find mine?

Can I return items from multiple orders in the same parcel?

Can I return something I received as a gift?

United Kingdom shipping rates and delivery services

UK Next Working Day Delivery Information

EU shipping rates and delivery services

International shipping rates and delivery services

Will I need to pay any Customs or Duties?

Can I change the shipping service on my order?

What do I do if my order shows as delivered but I haven't received it?

Delivery

How do I apply promo/discount codes?

Do you offer Student or NHS discount?

How do I use my rewards to pay for my order?

I can't place my order?

Payments & Discount

What happens if I make a mistake with the shipping details on my order?

What should I do if I have an issue with an item ordered?

What packaging comes with my order?

I can’t find an item you had previously, when will it be back in stock?

There is a problem with the pattern design on my product

How do I find my order number?

Order Help

Sustainability

Product

B Corp

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Do I have to pay for returns?Updated 8 months ago

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