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Chelsea Peers

<div data-block="true" data-editor="bmvbd" data-offset-key="fcbs0-0-0" id="isPasted"><div data-block="true" data-editor="c6iqh" data-offset-key="3pdi2-0-0" id="isPasted"><div data-offset-key="3pdi2-0-0"><span data-offset-key="3pdi2-0-0"><span data-text="true" style="font-size: 16px;">Please make sure you log in to your account through the Chelsea Peers account page directly, not through ShopPay. Click </span></span><span style="font-size: 16px;"><a href="https://chelseapeers.com/account/login?checkout_url=https://chelseapeers.com/pages/rewards" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;"><span data-offset-key="3pdi2-1-0" style=" text-decoration: underline;"><span data-text="true">HERE</span></span></a></span><span data-offset-key="3pdi2-2-0"><span data-text="true" style="font-size: 16px;">&#xA0;to log in to your rewards account.</span></span></div></div><div data-block="true" data-editor="c6iqh" data-offset-key="9f34h-0-0"><div data-offset-key="9f34h-0-0"><span data-offset-key="9f34h-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="c6iqh" data-offset-key="1pbt2-0-0"><div data-offset-key="1pbt2-0-0"><span data-offset-key="1pbt2-0-0"><span data-text="true" style="font-size: 16px;">Once you are logged in and have all the items you would like to purchase in your basket, head to the checkout and redeem your points.</span></span></div></div><div data-block="true" data-editor="c6iqh" data-offset-key="aem70-0-0"><div data-offset-key="aem70-0-0"><span data-offset-key="aem70-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="c6iqh" data-offset-key="ehhml-0-0"><div data-offset-key="ehhml-0-0"><span data-offset-key="ehhml-0-0"><span data-text="true" style="font-size: 16px;">Depending on how many points you have, you can redeem &#xA3;5, &#xA3;10 or &#xA3;15 at the checkout. Select the amount you&apos;d like to redeem and click Apply; this value will be deducted from your order total.&#xA0;</span></span></div></div><div data-block="true" data-editor="c6iqh" data-offset-key="f9sju-0-0"><div data-offset-key="f9sju-0-0"><span data-offset-key="f9sju-0-0" style="font-size: 16px;"><br data-text="true"></span></div></div><div data-block="true" data-editor="c6iqh" data-offset-key="f4rbs-0-0"><div data-offset-key="f4rbs-0-0"><span data-offset-key="f4rbs-0-0"><span data-text="true" style="font-size: 16px;">Please note that you can apply only one reward per order.</span></span></div></div></div><div data-block="true" data-editor="bmvbd" data-offset-key="c4qlm-0-0"><p><span style="font-size: 16px;"><br>If you have any questions please get in touch with our Customer Services team who will be always happy to assist you at&#xA0;</span><a href="mailto:hello@chelseapeers.com" style=" text-decoration: none;" title="mailto:hello@chelseapeersnyc.com"><span style="font-size: 16px;">hello@chelseapeers.com</span></a></p></div>

If you have any questions please get in touch with our Customer Services team who will be always happy to assist you at hello@chelseapeers.com

How do I use my rewards to pay for my order?

Payments & Discount

What’s your returns policy?

Can I cancel my order?

Can I change or amend an item on my order?

How do I track my order?

How do I know what size to order?

Can I change my delivery address?

Can I return an item for an exchange instead of a refund?

What is 'Personalise me'?

Gift Boxes & Gift Receipts

Why did my discount code not work?

Account Help

How can I contact you?

What is the inside leg length?

FAQs

What is your returns policy?

How do I make a return?

What’s the online returns portal?

Do I have to pay for returns?

EU & International Returns Guidelines

When will I get my refund?

Can I return items that I've paid for with Klarna?

How do I get another returns label or QR Code, I cannot find mine?

Can I return items from multiple orders in the same parcel?

Can I return something I received as a gift?

Returns

United Kingdom shipping rates and delivery services

UK Next Working Day Delivery Information

EU shipping rates and delivery services

International shipping rates and delivery services

Will I need to pay any Customs or Duties?

Can I change the shipping service on my order?

What do I do if my order shows as delivered but I haven't received it?

Delivery

How do I apply promo/discount codes?

Do you offer Student or NHS discount?

I can't place my order?

What happens if I use my points on an order and make a return?

How do I find my order number?

What happens if I make a mistake with the shipping details on my order?

What should I do if I have an issue with an item ordered?

What packaging comes with my order?

I can’t find an item you had previously, when will it be back in stock?

There is a problem with the pattern design on my product

Order Help

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How do I use my rewards to pay for my order?Updated 19 days ago