How do I use a discount code?. Discount promo codes will need to be entered when prompted at the checkout. If it doesn’t work, make sure:. How do I use my Welcome discount code?. We are so happy that you have signed up to our newsletter and that we c

How do I use a discount code?Discount promo codes will need to be entered when prompted at the checkout.&#xA0;If it doesn&#x2019;t work, make sure:<ul><li style="font-family: Inter; font-size: 16px;">You&#x2019;ve entered it correctly and it is still valid as some codes will expire after a certain period of time.&#xA0;</li><li style="font-family: Inter; font-size: 16px;">It&#x2019;s valid for your order as some codes can&#x2019;t be used for certain products.</li><li style="font-family: Inter; font-size: 16px;">You&#x2019;ve only used one promo code for your order, as we can&#x2019;t accept multiple codes in one go.</li></ul>How do I use my Welcome discount code?We are so happy that you have signed up to our newsletter and that we can keep you updated about re-stocks and new collection launches. As you&apos;re new around here, you&apos;re entitled to our welcome discount on your first order. You will receive this code via email once you&apos;ve signed up to our newsletter (please allow up to 1 hour for this code to arrive and check your junk and spam folders).What happens if I forget to use my discount code?Before you checkout please ensure that you have entered your discount code in the discount code box before you pay at the checkout stage. Once your order is&#xA0;complete,&#xA0;we&#xA0;can&apos;t&#xA0;honour your discount code.&#xA0;But don&#x2019;t worry, if it&#x2019;s still valid you can always use it on your next order.Can I use more than one discount?Only one discount or promotional code can be used per order at any time.If you have any questions please get in touch with our Customer Services team who will be always happy to assist you at&#xA0;<a href="mailto:hello@chelseapeers.com" style=" text-decoration: none;" title="mailto:hello@chelseapeersnyc.com">hello@chelseapeers.com</a>

How do I apply promo/discount codes?

Yes, we do! We offer 15% off for Students, Seniors and Youth at Chelsea Peers. Simply verify your eligibility here to unlock your 15% discount and enjoy it on your order. Terms & Conditions:. A discount of 15% will be applied when your promotional co

Yes, we do! We offer 15% off for Students, Seniors and Youth at Chelsea Peers.Simply verify your eligibility <a href="https://chelseapeers.com/pages/student-youth-senior-discounts" target="_blank" rel="noopener noreferrer">here</a> to unlock your 15% discount and enjoy it on your order. Terms &amp; Conditions: A discount of 15% will be applied when your promotional code is entered at checkout. Offer applies to full price items only, excluding sale items, gift cards and delivery fees. Other exclusions may apply. It cannot be combined with any other coupon code, or redeemed for cash, or applied to previous purchases. Terms of offer are subject to change. If you have any questions, please get in touch with our customer service team, who will always be happy to assist you at <a href="mailto:hello@chelseapeers.com" style=" text-decoration: none;" title="mailto:hello@chelseapeersnyc.com" id="isPasted">hello@chelseapeers.com</a>.&#xA0;

Do you offer Student discount?

If you have any questions please get in touch with our Customer Services team who will be always happy to assist you at hello@chelseapeers.com

<div data-block="true" data-editor="bmvbd" data-offset-key="fcbs0-0-0" id="isPasted"><div data-block="true" data-editor="c6iqh" data-offset-key="3pdi2-0-0" id="isPasted"><div data-offset-key="3pdi2-0-0">Please make sure you log in to your account through the Chelsea Peers account page directly, not through ShopPay. Click <a href="https://chelseapeers.com/account/login?checkout_url=https://chelseapeers.com/pages/rewards" target="_blank" rel="noopener noreferrer" style=" text-decoration: none !important;">HERE</a>&#xA0;to log in to your rewards account.</div></div><div data-block="true" data-editor="c6iqh" data-offset-key="9f34h-0-0"><div data-offset-key="9f34h-0-0"> </div></div><div data-block="true" data-editor="c6iqh" data-offset-key="1pbt2-0-0"><div data-offset-key="1pbt2-0-0">Once you are logged in and have all the items you would like to purchase in your basket, head to the checkout and redeem your points.</div></div><div data-block="true" data-editor="c6iqh" data-offset-key="aem70-0-0"><div data-offset-key="aem70-0-0"> </div></div><div data-block="true" data-editor="c6iqh" data-offset-key="ehhml-0-0"><div data-offset-key="ehhml-0-0">Depending on how many points you have, you can redeem &#xA3;5, &#xA3;10 or &#xA3;15 at the checkout. Select the amount you&apos;d like to redeem and click Apply; this value will be deducted from your order total.&#xA0;</div></div><div data-block="true" data-editor="c6iqh" data-offset-key="f9sju-0-0"><div data-offset-key="f9sju-0-0"> </div></div><div data-block="true" data-editor="c6iqh" data-offset-key="f4rbs-0-0"><div data-offset-key="f4rbs-0-0">Please note that you can apply only one reward per order.</div></div></div><div data-block="true" data-editor="bmvbd" data-offset-key="c4qlm-0-0"> If you have any questions please get in touch with our Customer Services team who will be always happy to assist you at&#xA0;<a href="mailto:hello@chelseapeers.com" style=" text-decoration: none;" title="mailto:hello@chelseapeersnyc.com">hello@chelseapeers.com</a></div>

How do I use my rewards to pay for my order?

Payment was taken but my order hasn't gone through?. Unfortunately, this issue arises when an order fails due to an error or difference in postcodes matching between billing address and the one registered to your payment method. As the order is proce

Payment was taken but my order hasn&apos;t gone through? Unfortunately, this issue arises when an order fails due to an error or difference in postcodes matching between billing address and the one registered to your payment method. As the order is processing the funds are taken from your account to be sent towards ours however as the order fails, the doors to our account close before the funds reach our account.This therefore leaves your funds in limbo whilst the payment system is trying to work out where they need to go. As there is nowhere for them to go, they should be returned back to your account by your bank within 48 hours.However if this is not the case please do contact our Customer Services team via Live Chat or email at <a href="mailto:hello@chelseapeers.com" id="isPasted">hello@chelseapeers.com</a> who will happily assist you with this.EU Order&#xA0;If you&apos;re within the EU and you&apos;re trying to place an order over &#x20AC;150, please contact our Customer Services team via Live Chat or email at <a href="mailto:hello@chelseapeers.com">hello@chelseapeers.com</a> who will be able to assist you with this.&#xA0;

I can't place my order?

We love rewarding you for shopping with us, and that includes letting you redeem your hard-earned points for discounts on future orders. You can choose to use your reward points to take money off your purchase (for example, £5, £10 or £15 off) at the

We love rewarding you for shopping with us, and that includes letting you redeem your hard-earned points for discounts on future orders. You can choose to use your reward points to take money off your purchase (for example, &#xA3;5, &#xA3;10 or &#xA3;15 off) at the checkout.If you return an item from an order where you used reward points for a discount, you will receive a refund for the amount you paid after the reward was applied, in line with our returns policy.&#xA0;Any points redeemed on that order are not returned to your rewards account. Once you have redeemed points on an order, whether that&apos;s &#xA3;5, &#xA3;10 or &#xA3;15 worth of points, and you return part or all of that order, the points used for the redemption will not be added back to your rewards balance.&#xA0;Rewards points are converted into a discount at the time of purchase. When you choose to redeem them, they are removed from your account and applied to your order total. Because they&apos;ve already been exchanged for that order, they cannot be reinstated on return.&#xA0;If you have any questions, please get in touch with our Customer Services team, who will always be happy to assist you at&#xA0;<a href="mailto:hello@chelseapeers.com" title="mailto:hello@chelseapeersnyc.com" style=" text-decoration: none;" id="isPasted">hello@chelseapeers.com</a>

What happens if I use my points on an order and make a return?

NHS Discount We appreciate everything that you do, so yes, absolutely, we do offer a discount for NHS staff, and this can be located by clicking HERE. If you have any questions, please get in touch with our customer services team, who will always be

NHS Discount&#xA0; We appreciate everything that you do, so yes, absolutely, we do offer a discount for NHS staff, and this can be located by clicking <a href="https://www.bluelightcard.co.uk/healthservicediscounts.php" rel="undefined" style=" text-decoration: none;" target="_self">HERE</a>. If you have any questions, please get in touch with our customer services team, who will always be happy to assist you at <a href="mailto:hello@chelseapeers.com" style=" text-decoration: none;" title="mailto:hello@chelseapeersnyc.com">hello@chelseapeers.com</a>.&#xA0;

Do you offer NHS discount?

As a Chelsea Peers Rewards member, you may receive free shipping when you spend over the qualifying threshold, depending on your membership tier and location. Please note that our Rewards free shipping benefit does not currently apply to deliveries t

As a Chelsea Peers Rewards member, you may receive free shipping when you spend over the qualifying threshold, depending on your membership tier and location.Please note that our Rewards free shipping benefit does not currently apply to deliveries to the Channel Islands, including Jersey and Guernsey.Due to different courier services and delivery costs for these locations, standard delivery charges will still apply at checkout, even where your order meets the Rewards free shipping threshold.You&#x2019;ll still be able to enjoy all other eligible benefits associated with your Rewards tier.For more information about our Rewards programme and tier benefits, please visit our Rewards page.If you have any questions, please contact the customer service team at <a href="mailto:hello@chelseapeers.com">hello@chelseapeers.com</a>, who will happily assist you!

Payments & Discount