Delivery
United Kingdom shipping rates and delivery services
Deliveries may take longer to some remote areas such as the Scottish Highlands and Northern Ireland, and Next Day Delivery may not be available. Delivery to PO boxes or BFPO addresses is not available. If you have any questions, please get in touch w
UK Next Working Day Delivery Information
We offer next working day delivery on all orders placed Monday to Thursday before 5pm. If you place your order after 5pm on a Thursday, before 5pm on a Friday and over the weekend, your order will arrive the following Tuesday; in the event that Monda
EU shipping rates and delivery services
Europe (orders placed from 7th July 2026 onwards)LocationStandard Shipping*Express Shipping*Free ShippingGermany€7 (2-4)€14 (1-2)Free Standard over €90. Express €10 over €90.France€7 (2-3)€14 (1-2)Free Standard over €100. Express €10 over €100.Italy€
International shipping rates and delivery services
UNITED STATES. Please note, we are unable to ship to the US at this time due to ongoing duty and tariff challenges.Rest Of World. *Estimated delivery times shown in brackets are working days. Want to check the status of your order? Track your order H
Will I need to pay any Customs or Duties?
Our International shipping services can take from 2-10+ working days to arrive with you. Don't worry about customs, taxes and import duties as we've got this covered. However, for US orders over $800, there will be custom duties that you will need to
Can I change my delivery address?
We may be able to change your shipping details on your order if the warehouse have not started the packing process your order. Please contact us through live chat during the hours of 9am-5pm Monday to Friday or via our email [email protected], o
Can I change the shipping service on my order?
We are sorry but we cannot change the shipping service you have already selected on your order. The only option we may be able to assist you with is to cancel your order so that you can place a new one selecting a different shipping service, however
What do I do if my order shows as delivered but I haven't received it?
If you have received an email or notification that your order has been delivered we recommend checking with your neighbours to see if they accepted your delivery on your behalf as well as around your property in the event the courier has left your pa