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Delivery

United Kingdom shipping rates and delivery services

Deliveries may take longer to some remote areas such as Scottish Highlands and Northern Ireland, and Next Day Delivery may not be available. If you have any questions please get in touch with our customer services team who will be always happy to ass

UK Next Working Day Delivery Information

We offer a next working day delivery service on orders placed before 5pm, Monday to Thursday. Orders placed within this service window, your delivery should arrive the following day. Tracking information will always be available after the order has b

EU shipping rates and delivery services

Please ensure you select the most appropriate shipping option for your location. We aim to deliver all orders within 8-10 working days (this excludes weekends and bank holidays) from the day on which the order was made. We have indicated the estimate

International shipping rates and delivery services

UNITED STATES. REST OF WORLD. Please ensure you select the most appropriate shipping option for your location. We aim to deliver all orders within 2-10 working days (this excludes weekends and bank holidays) from the day on which the order was made.

Will I need to pay any Customs or Duties?

Our International shipping services can take from 2-10+ working days to arrive with you. Don't worry about customs, taxes and import duties as we've got this covered. However, for US orders over $800, there will be custom duties that you will need to

Can I change my delivery address?

We may be able to change your shipping details on your order if the warehouse have not started the packing process your order. Please contact us through live chat during the hours of 9am-5pm Monday to Friday or via our email [email protected], o

Can I change the shipping service on my order?

We are sorry but we cannot change the shipping service you have already selected on your order. The only option we may be able to assist you with is to cancel your order so that you can place a new one selecting a different shipping service, however

What do I do if my order shows as delivered but I haven't received it?

If you have received an email or notification that your order has been delivered we recommend checking with your neighbours to see if they accepted your delivery on your behalf as well as around your property in the event the courier has left your pa